Welcome to Halloween Party Online Shop! We’re thrilled to help you create magical costume experiences and unforgettable memories. These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing hallowpartyfits.com and making a purchase, you agree to these terms.

1. Website Usage and Access

1.1 Eligibility

Our website is designed for costume enthusiasts celebrating Halloween and other festive occasions. You must be at least 18 years old or have parental consent to make purchases.

1.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Notify us immediately of any unauthorized account activity
  • Accept responsibility for all activities under your account

2. Products and Services

2.1 Product Categories

We specialize in high-quality costume products including:

  • Costumes: Men’s, Women’s, and Kids costumes for various occasions
  • Accessories: Complementary items to complete your look
  • Wigs: High-quality synthetic hairpieces (subject to special return conditions)
  • Sale Items: Discounted products with specific return policies

2.2 Product Information

We strive to provide accurate product descriptions, colors, and sizing information. However, slight variations may occur due to screen settings and manufacturing differences.

Note: Due to hygiene reasons, wigs (both Men’s and Women’s categories) cannot be returned unless defective or incorrect.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase our products. We’ll send an order confirmation email once your payment is verified.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing and Taxes

All prices are in US dollars. Additional customs duties or taxes may apply for international orders, which are the customer’s responsibility.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except for some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

Customer Responsibility: Please ensure your shipping address is correct. We’re not responsible for packages sent to incorrect addresses provided by customers.

5. Returns and Refunds

5.1 Return Policy

We want you to love your costume! Our return policy includes:

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Process: Email [email protected] with your return request

5.2 Non-Returnable Items

  • Wigs (for hygiene reasons)
  • Items showing signs of wear, makeup, or alteration
  • Products without original tags or packaging
  • Final sale items from our SALE section

5.3 Refund Processing

Refunds are issued to your original payment method within 5-7 business days after we receive your return. Original shipping fees are non-refundable for changed mind returns.

6. User Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account information and restricting access to your computer.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s functionality
  • Submit false or misleading information

7. Intellectual Property

All content on hallowpartyfits.com, including text, graphics, logos, and images, is our property and protected by copyright laws. You may not use our content without written permission.

8. Liability Limitations

Halloween Party Online Shop’s liability is limited to the purchase price of products. We’re not liable for indirect, incidental, or consequential damages. Some jurisdictions don’t allow limitations on implied warranties, so these limitations may not apply to you.

9. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our data practices.

10. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

Halloween Party Online Shop

Email: [email protected]

Physical Address: 1051 Derek Drive, Streetsboro, US 44241

Response Time: Within 24 hours during business days